SHOPBirth Announcements - Girl |
FREQUENTLY ASKED QUESTIONS
How much are your photocards? TOP All photo cards are $1.80 each.
10% GST will be added to your order during the checkout process. How long after payment will I receive the digital file? TOP Once payment is made and we have all of your details and if applicable your photo/s you should have your sample to approve within 24 to 48 hours. If I purchase a design, how do I send my photos to you? TOP Simply email your photos to us at info@lidesigns.com.au
If sending more than one photo, please send them in seperate emails. For printed invitations, how long does it take to deliver an order? TOP On average it takes about 5 to 7 working days to deliver throughout
Please note that during the Christmas and holiday season it may take longer to receive the final product. Please email us with any questions you may have regarding delivery at info@lidesigns.com.au Do you deliver to anywhere in Australia? TOP Yes What paper are your invitations/photo cards printed on? TOP We print on high quality matte photo paper.
We do not print on cardboard or any other card stock. Do you deliver outside of Australia? TOP We deliver to Australian addresses only. Our invitation printing services are therefore not available for overseas customers. However, our digital file options are available to both Australian and International customers. Can you print the names of my guests on the invitations? TOP YES! Each invitation can be personalised with your guest name/s for an additional cost of $1.00 per invitation. We can match the colour and font of your invitation. What if I like a design on the website but would like to make variations such as changing the colour, or the font? TOP No problems. Simply give us the details and we will prepare a new sample for you to look at. What size are your photo cards? TOP Due to popularity and professional recommendations, our announcements and invitations measure 6"x4". What is your cancellation policy TOP If we have not commenced working on your order, then there is no charge for cancellation.
If we have put together your proof, and your order is cancelled there is a $25.00 fee for our time.
No refund will be given if an order is cancelled after approval has been given and printing has been conducted.
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